Last updated: 8 October 2026
The online store zenhnit.store is operated by CIORNÎI DUMITRU Î.I., IDNO 1020600037618, with its registered address in Sauca village, Ocnița district, Republic of Moldova.
For questions about personal data or to exercise your rights:
Email: support@zenhnit.store
Telephone: +37368556065
This policy explains how personal data is processed when you visit our store, place an order or contact us, under Moldova’s Law No. 195/2024 on personal data protection and other applicable rules, including the European Union’s General Data Protection Regulation where it applies.
Depending on your interaction with the store, we may process:
Your name, email address and telephone number.
Billing and delivery addresses, ordered products and information needed to produce and ship them.
Order value, payment method and status, transaction references and refund information.
Customer account information and associated preferences, if you use an account.
Messages and photographs submitted for support, including evidence of damaged products.
IP address, device and browser information, pages visited, store interactions and cookie identifiers.
Communication preferences and records of consent or acceptance of terms.
Information comes from you, your use of the website and providers involved in running the store, processing payments and delivering orders.
Sensitive card information is processed through payment providers’ infrastructure. Do not email us your full card number, security code, password or authentication codes.
We process information for:
Performance of a contract: receiving, charging, producing and delivering orders, handling purchase-related requests and issuing refunds.
Legal obligations: invoicing, accounting and responding to lawful requests from authorities.
Legitimate interests: store security, fraud prevention, complaint handling and protecting legal rights, after considering your rights and interests.
Consent: promotional communications and optional technologies where your permission is legally required.
Operating and improving services: under the legal basis applicable to each activity, obtaining consent where required.
Information needed to process and deliver an order is necessary to perform the contract. Without it, we may be unable to fulfil your order.
Accepting our store terms does not automatically constitute consent to marketing or optional tracking. Unsubscribing from promotional communications does not prevent necessary messages about existing orders.
We share relevant information, depending on the service required, with:
Shopify, for hosting the store and providing platform features.
Gelato and its production and delivery partners, for producing and delivering orders.
Paynet/Cybersource and PayPal, depending on the payment method used, for payments, security checks, refunds and disputes.
Apple Pay or Google Pay providers, if you use these methods, according to their role in processing the payment.
Email providers and providers of store features, including support, translation and recording acceptance of terms.
Accounting or professional advisers and competent authorities where there is a legal basis.
Some providers process certain information as independent controllers under their own privacy policies.
Our store uses Shopify Network Intelligence. Shopify may use information about your interactions with our store together with information from your interactions with Shopify and other merchants to provide and improve services, personalization and advertising features. Shopify may act as an independent controller for these activities.
Further information and choices concerning your information:
We use cookies and similar technologies for functions such as the shopping cart, sessions, security and preferences. Optional analytics, personalization or advertising technologies are subject to consent where legally required.
You can manage your choices through the website’s cookie preference controls, where displayed, or contact us for assistance. Blocking necessary cookies in your browser may affect store functionality.
Our providers may process information outside Moldova or your country, including in the United States and other countries where they operate.
Transfers are subject to applicable legal requirements and necessary safeguards, such as adequacy decisions or standard contractual clauses, as appropriate. You may request information about recipients and safeguards relevant to transfers of your data at support@zenhnit.store.
We retain information for as long as necessary for its purpose:
Tax and accounting records: for the period required by law.
Order information: to fulfil orders and manage guarantees, complaints and potential disputes within applicable time limits.
Support messages: to resolve requests and retain necessary evidence of their resolution.
Marketing information: until consent is withdrawn or the purpose ends; a minimal unsubscribe record may be retained.
Technical information and cookies: according to the function and duration of the service used.
When retention is no longer necessary, information is deleted or anonymized. Deleting an account does not remove our obligation to retain legally required records.
Subject to applicable law, you may request access, correction, deletion, restriction of processing and data portability. You may object to certain processing and withdraw consent without affecting the lawfulness of earlier processing. You also benefit from applicable protections concerning decisions based solely on automated processing.
Send requests to support@zenhnit.store. We may request proportionate information to verify your identity. We will respond within the applicable legal deadline and explain any legal limitations affecting your request.
You may complain to Moldova’s National Centre for Personal Data Protection or the competent authority in your country, as applicable.
We publish changes on this page and update the date above. Where the law requires additional notice or new consent, we will follow those requirements.